Privacy Policy

Last updated: 4 August 2026

Flip Kitchen AI ("Flip Kitchen", "we", "us") is a free online kitchen design tool operated from Canada. This policy explains what information the site collects, why, where it is stored, and what control you have over it. We have tried to describe what the software actually does rather than reserve every right a lawyer could imagine.

If you only want the short version: you can browse and design without an account; signing in with Google lets us save your designs; your saved designs are private; and your Render Studio images are only shared with us if you explicitly turn that on.

1. Information we collect

Account information

If you choose to sign in, we use Google Sign-In. Google gives us your Google account identifier, email address, display name and profile picture. We never see or store your Google password. You can use the designer, the 3D view, quotes and Render Studio without signing in — an account is only needed to save designs to the cloud and to sync across devices.

Design data

When you save a design, we store the design itself: room dimensions, walls, cabinets and SKUs, colours, countertops, appliances, notes and any name you give it. If you use the room-scanning feature, the resulting floor plan measurements are part of that design data. Saved designs are private to your account. They are not published, sold, or used to train third-party AI models.

Render Studio images

Render Studio sends a screenshot of your 3D kitchen, plus the design settings behind it (door colour, cabinet layout summaries, and similar), to an AI image provider to produce a photorealistic render. That transfer is necessary to generate the image you asked for.

Separately, we ask whether you are willing to let us keep a copy of your renders and their settings so our team can review real output and improve image quality. This is off unless you turn it on. You are asked once, and the current state is always shown as a line directly under the render, which you can click at any time to change. When it is on, the render, a thumbnail and the design settings are stored in our archive; when it is off, nothing is kept. Archived renders are only viewed by Flip Kitchen staff, and may be used to evaluate and improve our own rendering pipeline — including as training material for it. They are never published, sold, shown to other users, or handed to a third party for training. If you have not turned sharing on, your renders are not kept and are never used this way.

3D Photos (the Blender renders you take with the camera button) work differently: the full-resolution image is held in a private staging area for about two hours so you can download it, and is then deleted. The exception is images generated by our own staff accounts, which we keep as training material for our rendering pipeline — those are our images, not yours.

Messages and submissions

If you use the contact form, post in the community section, or submit a design question or problem report, we receive what you send us — including any screenshots automatically attached to a design question (top view, elevations and 3D views of the design you were working on).

The FlipKitchen iOS and Mac app

The app is the same account and the same design store as this site, with two things a browser cannot do. Camera and LiDAR: scanning a room runs entirely on your device — the camera feed is never uploaded, and what leaves the app is the measured floor plan (walls, openings, appliance positions), which becomes design data exactly like a design you drew by hand. Photos: if you photograph a kitchen for Modify Photo, that photo is sent to our AI provider to produce the edited image you asked for, and renders you choose to save are written to your photo library. The app asks for camera and photo access the first time it needs each, and both can be revoked in iOS Settings at any time.

Usage analytics

We record coarse usage events: page views, which buttons and catalogue items get clicked, saves and exports. Each event carries a random per-tab identifier that is discarded when you close the tab, plus the page path. We do not use advertising cookies, we do not build cross-site profiles, and we do not sell any of this.

Local storage on your device

The designer keeps a lot of state in your own browser — your current design, preferences, language, keyboard shortcuts, your sign-in session, and recent Render Studio images. This lives in your browser's local storage and IndexedDB, not on our servers, and clearing your browser data clears it. If you turn on "Auto-save to folder", renders are written as ordinary image files into a folder on your computer that you pick; we cannot read that folder or anything else on your device.

2. Why we use it

• To run the designer and give you back the design, quote or render you asked for.
• To save and reload your work, and to keep you signed in for a session.
• To answer your messages, quotes and support questions.
• To understand which features get used, so we know what to improve.
• To improve render quality — only using renders you have agreed to share.
• To keep the service working and to prevent abuse.

3. Service providers

Flip Kitchen is a small operation built on third-party infrastructure. These providers process data on our behalf:

If you use an export feature to send a design to your own Google Drive or Notion workspace, that transfer happens because you asked for it and lands in an account you control.

Because these providers operate in the United States and elsewhere, your information may be processed outside Canada and may be subject to the laws of those countries.

4. What we do not do

• We do not sell your personal information.
• We do not publish your saved designs or show them to other users.
• We do not use your designs or renders to train third-party AI models.
• We do not run advertising trackers or share data with ad networks.

5. How long we keep things

• Saved designs: until you delete them or ask us to close your account.
• Sign-in sessions: about 8 hours, then you sign in again.
• Shared renders: kept while they are useful for improving the product; you can ask us to delete yours at any time.
• 3D Photos: about two hours in the staging area, then deleted — download the ones you want to keep. Images generated by our own staff accounts are kept as training material.
• Contact messages and support tickets: kept as business records.
• Usage events: kept in aggregate reporting; individual rows are not tied to a named person.

6. Your choices and rights

• Render sharing: turn it on or off any time from the line under the render in Render Studio.
• Delete a design: from your saved designs or projects list.
• Delete your account: in the app, Settings → Delete account. This erases the account itself along with your saved designs, cloud projects, renders, archived photos and sign-in sessions — on our servers and on the device — and it cannot be undone. Questions and answers you posted in the community stay up with your name removed, so replies other people wrote are not destroyed with them. No account in the app? Email us and we will do the same thing.
• Access, correction, deletion: email us and we will retrieve, fix, or delete the information we hold about you.
• Local data: clearing your browser's site data removes everything the designer kept on your device.

Under Canadian privacy law (PIPEDA) and comparable rules elsewhere, you have the right to access and correct your personal information and to withdraw consent. We will act on a request within 30 days.

7. Security

Traffic is encrypted in transit. Admin tools are restricted to our own accounts and re-checked on the server, not just hidden in the interface. Render archive uploads and downloads use short-lived signed links rather than a public bucket. No system is perfect, and we do not claim otherwise — if a breach affects you, we will tell you.

8. Children

Flip Kitchen is meant for homeowners and trade professionals and is not directed at children under 13. We do not knowingly collect their information.

9. Changes

If we change this policy we will update the date above. Material changes to how we use your designs or renders will be announced in the app before they take effect.

10. Contact

Questions, or a request about your data: info@flipkitchen.ca.